Question 1

What is Opsuite?

Accepted Answer

Opsuite is a cloud-based ERP and business management platform designed for African SMEs and corporate organizations. It includes POS, Inventory, Accounting, CRM, Payroll, Attendance, Digital Signage, and more. The optional Storefront add-on lets businesses sell online with payments going directly into their own account.

Question 2

Who is Opsuite for?

Accepted Answer

Retail shops, restaurants, supermarkets, SMEs, corporate offices, multi-branch organizations, service companies, and startups.

Question 3

Do I need any special hardware?

Accepted Answer

No special hardware is required to get started. You can turn any existing tablet into a QuickSell POS kiosk or a StockFlow staff checkout station, and any existing TV or screen into a Digital Signage display. The only optional hardware is a facial recognition device for the Attendance module – a one-time purchase if you choose to use biometric clock-in.

Question 4

How do I get started with Opsuite?

Accepted Answer

Simply register on our platform and you will get your own dedicated subdomain. Our onboarding team will guide you through setup.

Question 5

Is Opsuite cloud-based?

Accepted Answer

Yes, Opsuite is fully cloud-based. Access your business data from anywhere with an internet connection.

Question 6

Can I buy modules individually?

Accepted Answer

Yes! With our Flex pricing, you can pick exactly the modules you need and pay only for what you use. Switch to yearly billing and get 2 months free.

Question 7

Is the accounting module tax-compliant?

Accepted Answer

Yes. Full compliance for Nigeria (PAYE, NHF, pension) is built in. Ghana and Kenya support is expanding in 2026.

Question 8

How does pricing work?

Accepted Answer

Opsuite offers two options: bundled Plans (Go, Starter, Growth, or Pro) or Flex – where you pick only the modules you need. Both support monthly and yearly billing. Choose yearly and get 2 months free (pay for 10, get 12).

Question 9

Do I get my own dashboard?

Accepted Answer

Yes. Every business gets a dedicated subdomain: yourbusiness.opsuite.io

Question 10

How secure is Opsuite?

Accepted Answer

Opsuite uses enterprise-grade encryption, multi-tenant isolation, and industry-standard authentication.

Question 11

Can I sell online with Opsuite?

Accepted Answer

Yes! The Storefront add-on lets you publish an online shop directly from your Opsuite account. Customers can browse your products and pay online. Payments go directly into your own payment gateway account — Opsuite never touches your money. The Storefront add-on is available from any plan for ₦10,000/month or ₦100,000/year.

Question 12

How do online payments work on the Storefront?

Accepted Answer

You connect your own Paystack account to your Storefront. When a customer pays, the money goes directly into your Paystack account. Opsuite acts as the technology platform only — we are not a payment processor and never hold your funds. You are the merchant of record for all transactions on your Storefront.

Frequently Asked Questions